Product Updates & Releases
Deleting a smart list failed with 'Failed to delete smart list. Please try again.' if that list had ever been exported to CSV or used for a bulk action. It now deletes, and the rare list that genuinely can't be deleted tells you why.
Read more →Members can no longer edit or delete tasks assigned to other users — the restriction is now enforced by the server, not just the UI.
Read more →An automation condition on "pond" also matched leads that had already left that pond, so automations kept running on contacts another agent had taken over. It now matches the same leads the pond itself shows.
Read more →Ending a call could pop up a red "ConnectionError (31005)" message even though the call had completed fine. That message is gone, and the dialer now recovers on its own instead of needing a reload.
Read more →SMS notifications are now offered on new lead alerts and a few critical account warnings, instead of on every notification type. Everything else moves to mobile push and email.
Read more →Connect brand kit logos uploaded as transparent PNGs no longer come back with a black background, and you can now upload a separate square logo for badge-shaped placements.
Read more →Connect is out of limited release — every team can now find it, try it free, and buy it without waiting on us to switch it on.
Read more →Choose a send rate when applying an automation to a group so contacts are enrolled gradually instead of all at once.
Read more →Automated AI texts were sending with the phone number alone, skipping the A2P campaign association and getting rejected by Twilio with a 30024 error. They now resolve and attach the account's Messaging Service.
Read more →The mortgage pre-approval band on Connect pages now shows the loan officer's photo full height instead of a small thumbnail, stacks the contact buttons beside their details, and the pre-approval walkthrough shows how many steps are left.
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